Terms & Conditions

Last updated on April 12, 2021.


Please read these Terms and Conditions carefully before You place an Order with us as they contain important information about your legal rights, remedies, and obligations. By using or accessing www.ellevetproject.org (“Site”) You agree to comply with these Terms and Conditions and policies included in the Terms and Conditions. If You are unwilling to be bound by these Terms and Conditions, please do not access or use the Site.

Residents or nationals of a country that the United States embargos may not use or access this Site. Also, anyone on the United States Treasury Department’s list of Specially Designated Nationals or the United States Commerce Department’s Table of Denial and Prohibition Orders, may not use or access this Site.

If you are under 13, You are prohibited from providing personal information on this Site.


    We are The ElleVet Project Inc. (“ElleVet Project”, “us”, “We”, “Our”), a company registered in Delaware. Our office is at 50 Market Street, South Portland, ME 04106.

    You can contact us by telephoning our customer service team at 1-844-673-7287 or by writing to us at [email protected].

    If we have to contact You, we will do so by telephone or by writing to You at the email address or postal address You provided to us in your Order.

  2.  Use of this website

    The information on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

    The site may contain certain historical information which necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

    Certain content, products, and services available via our website may include materials from third parties. Third-party links on this site may direct You to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns or questions regarding third-party products should be directed to the third-party.

    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website without express written permission by us.

  3. Errors, Inaccuracies, and Omissions

    Occasionally there may be information on our site or on any of our materials that contains typographical errors, inaccuracies, or omissions that may be related to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information of cancel Orders if any information is inaccurate at any time without prior notice (including after You have submitted your Order).

    We undertake no obligation to update, amend or clarify information on the website or any other materials, including without limitation, pricing information, except as required by law. It is possible that information on the web site may not align with information available on other materials such as Product labels and a specific update on one site should not be taken to indicate that all information on all sites and materials has been updated.

  4. User Comments, feedback, and other submissions

    If You send certain specific submissions at or without our request (e.g., contest entries, creative ideas, suggestions, proposals, plans, testimonials), whether online, by email, by mail or otherwise (collectively ‘Comments’), You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that You forward to us. We are and shall be under no obligation to maintain the comments in confidence, pay any compensation for any comments, or respond to any comments.

    We may, but have no obligation to monitor, edit or remove content that we determine at our sole discretion is unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable, or violates any party’s intellectual property or these Terms and Conditions.

    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this website or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments You make and their accuracy. We take no responsibility and assume no liability for any comments posted by You or any third party.

  5. Your Information

    Your submission of information to ElleVet Project through our online store, by telephone or by other means is governed by our Privacy Policy on our website.

  6. General

    We may transfer this Agreement to someone else. We may transfer our rights and obligations under these terms to another organization. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

    Nobody else has any rights under this Agreement (except someone You pass your guarantee on to). This agreement is between You and us. No other person shall have any rights to enforce any of its terms.

    Any part of this Site that is legally prohibited is void. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

    Even if we delay in enforcing this Agreement, we can still enforce it later. If we do not insist immediately that You do anything You are required to do under these terms, or if we delay in taking steps against You in respect of your breaking this Agreement, that will not mean that You do not have to do those things and it will not prevent us taking steps against You at a later date.

  7. Governing Laws

    These terms are governed by the United States of America and Maine and You can bring legal proceedings in respect of the services in the Maine courts. Other countries may have laws that differ from laws in the United States of America.

  8. Dispute Resolution

    Any legal action or proceeding related to this Site shall be brought exclusively in a federal or state court of competent jurisdiction in Maine.

    You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following posting of any changes to these Terms and Conditions constitutes acceptance of these changes.