Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you leave comments, make donations, and fill out forms on our website, we collect the your information You give us such as your name, address and email address. When You browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send You emails about our events, opportunities to volunteer, and other updates.

SECTION 2 – HOW LONG WILL WE USE YOUR INFORMATION FOR?

We will only retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  In addition, this includes that we may retain your information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. After it is no longer necessary for us to retain your information, we dispose of it securely according to our data retention and deletion policies.

When we determine the maximum retention duration of any of your data, we hold we do so with regard to our legitimate interests to retain data, our any legal obligations.

In some circumstances, we may anonymize your information (so that it can no longer be associated with You) for research or statistical purposes in which case we may use this information indefinitely without further notice to You.

SECTION 3 – CONSENT

When You provide us with your information to complete a transaction, verify your debit/credit card, or make a donation, we imply that You consent to our collecting it and using it for that specific reason only. If we ask for your information for a secondary reason, like marketing, we will either ask You directly for your expressed consent or provide You with an opportunity to say no.

If after You opt-in, You change your mind, You may withdraw your consent for us to contact You, for the continued collection, use or disclosure of your information, at any time, by contacting us at www.ellevetproject.org

SECTION 4 – DISCLOSURE

We may disclose your information if we are required by law to do so or if You violate our Terms of Service.

SECTION 5 – DATA

Your data is stored through a secure server behind a firewall.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that You read their privacy policies so You can understand the manner in which your information will be handled by these providers.

Specifically, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either You or us. So if You elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once You leave our website or are redirected to a third-party website or application, You are no longer governed by this Privacy Policy or our website’s Terms of Service.

When You click on links on our store, they may direct You away from our site. We are not responsible for the privacy practices of other sites and encourage You to read their privacy statements.

SECTION 7– SECURITY

To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If You provide us with your debit/credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 – COOKIE POLICY

We use cookies to help customize your experience on our website and online store including content, tailored ads, and to provide a safer experience. By navigating the site, You agree to the use of cookies to collect information on and off The ElleVet Project. This will help use learn more about how users navigate our site and allow us to make improvements to our website and services over time.

Most browsers automatically accept cookies, but You can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. But note that some cookies may be necessary to allow You to use our web site and on-line store effectively.

SECTION 9 – CONFIDENTIALITY

Information We collect from You confidential unless written consent is given to disclose such information.

You will not have to pay a fee to access your data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from You to help us confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is a security measure to ensure that your data is not disclosed to any person who has no right to receive it. We may also contact You to ask You for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or You have made a number of requests. In this case, we will notify You and keep You updated.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify on the Site that it has been updated, so that You are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our organization is acquired or merged with another organization, your information may be transferred to the new entity.

QUESTIONS AND CONTACT INFORMATION

If You would like to: access, correct, amend or delete any of your information we have about You, register a complaint, or simply want more information contact our Privacy Compliance Officer at www.ellevetproject.org.

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